That's according to the US Federal Trade Commission (FTC), who yesterday posted a press release warning auto, phone, and video game console makers to stop using warranty terms that aren't legally enforceable.
The FTC said it was concerned about the companies' statements that consumers must use specified parts or service providers or their products warranties would be considered invalid.
The Federal Trade Commission warned six companies today that their warranty policies could be in violation of the law.
At this time we do not know the six companies that've been sent the letter of warning from the FTC.
The FTC has found that some companies mandate that parts from specific manufacturers must be used in order to keep warranties in tact- this is more likely to affect automobile and mobile device companies.
This warranty shall not apply if this product.is used with products not sold or licensed by [company name].
Having your smartphone serviced by an unauthorized third party will most certainly void its warranty.
Companies can't put warranty stickers on their products and claim the warranty is void if you remove the sticker, the FTC says. The first is if the authorized parts and services will be offered for free, and the second is if the FTC grants a waiver for a product.
As tech enthusiasts, we've all come across "warranty void if removed" stickers.
However, the FTC says that "it is illegal to condition warranty coverage on the use of unspecified parts or services". TO BE CLEAR: It's not just the stickers that are illegal - it's any suggestion from any company saying consumers can not keep warrantys for products they've gotten fixed or worked on with non-original-brand parts or services. This in effect forces consumes to forgo do-it-yourself repairs or paying a potentially reduced rate to a third-party fix shop, rather than going through the manufacturer. Companies receiving letters on the topic are being asked to review their warranty terms to make sure they are in compliance with the law, Furthermore, the FTC says it will be reviewing each company's website after 30 days to ensure compliance, otherwise they may face legal action.